Privacy Policy

Your privacy is our priority at SmartTrack. We ensure the secure collection, storage, and usage of personal data in compliance with industry standards. Read our Privacy Policy to understand how we protect your information.

Welcome to smartrackai App, We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (the "App") and website (the "Site"). This policy also explains how we comply with data protection.

By using the App and the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect the following types of information to provide and improve our services:

  1. Personal Data: When you use our App or Site, we may collect personal information such as your name, email address, phone number, and payment details (if applicable).
  2. Usage Data: We automatically collect certain information about how you use our App and Site, including device information, IP address, browser type, and browsing activity.
  3. Location Data: With your permission, we may collect location data to provide location-based services within the App.
  4. Cookies and Tracking Technologies: Our App and Site may use cookies and similar tracking technologies to enhance user experience, analyze trends, and administer the App and Site.

How We Use Your Information

We may use the collected information for the following purposes:

  • To provide, maintain, and improve the App and Site.
  • To communicate with you, including responding to your inquiries or sending service-related notifications.
  • To process transactions and manage your account (if applicable).
  • To personalize content and offers based on your preferences.
  • To analyze usage patterns and improve the functionality of the App and Site.

Data Sharing and Disclosure

We do not share your personal information with third parties except in the following situations:

  • With service providers who assist us in operating our App and Site and conducting business, provided they adhere to confidentiality agreements.
  • If required by law, such as in response to a court order or legal process under Indian law.
  • In case of a merger, acquisition, or sale of our business, your personal information may be transferred.

Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure, in compliance with Indian data security requirements. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

As a user based in India, you have certain rights under Indian law regarding your personal data, including:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request the correction of inaccurate or incomplete personal data.
  • Deletion: You can request the deletion of your personal data, subject to applicable laws.
  • Objection: You can object to the processing of your personal data under certain conditions.

To exercise these rights, please contact us at info@smartrack.in or +91 86073 55710.

Children’s Privacy

Our App and Site are intended for students of all ages. We understand the importance of protecting the privacy of children, If you are a parent or guardian, you may review and request the deletion of your child’s personal data by contacting us directly.

Third-Party Links

Our App and Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend you review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page. The effective date of the policy will be indicated at the top of the page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, or if you wish to exercise any of your rights regarding your personal data, please contact us at:

Phone: +91 86073 55710

Email: info@smartrack.in